All badge orders over R 1000.00 excluding Vat and delivered to a single destination point in either Johannesburg, Pretoria, Cape Town or Durban (Main Centres) qualify for FREE DELIVERY.
Production time for our Name Badges is usually 3-5 working days from sign off on your artwork and payment of the invoice. The time quoted for delivery is an estimated time only, and shall be adhered to as closely as possible. No responsibility is accepted by Scratch Solutions for any unforeseen delays, or any other circumstances not within the control of Scratch Solutions, causing any delay in the manufacture and/or delivery of your goods.
OUR PRODUCTION TERMS
Company policy states that payment for all goods is required up front prior to the commencement of production, ordering or dispatch of your product/s.
If you have placed an order to the extent where you have written in an email to proceed with the order or confirmed the proof of artwork or given us "the go ahead" or any other such term with reference to the same meaning for any of our products outlining the layout position of the logo, the spelling of names and titles or have provided an email list or a database list of names and titles and then later decide to change any of those details after production on that order has been commenced by our efficient production team, then the cost of reproducing or reordering the nominated changes to that product will be the responsibility of the client and will be added to your final payment.