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Privacy Policy for Scratch Solutions

Last Updated: 12/10/23

At Scratch Solutions, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website. By using our services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

1.1. Personal Information: This may include your name, email address, phone number, and other information you provide when you register or use our services.

1.2. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages viewed, and the time and date of your visits.

1.3. Cookies: We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect your website experience.

2. How We Use Your Information
We may use your information for the following purposes:

2.1. Providing Services: To provide the services you request, including customer support and personalized content.

2.2. Improving Our Services: To analyze usage data and feedback to improve our website and services.

2.3. Communications: To send you updates, newsletters, and other promotional materials. You can opt-out of these communications at any time.

3. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with third parties under the following circumstances:

3.1. Service Providers: We may share information with trusted service providers who assist us in providing our services. These providers are contractually bound to protect your information.

3.2. Legal Obligations: We may disclose information to comply with legal requirements, enforce our policies, or protect our rights, privacy, safety, or property.

4. Data Security
We employ reasonable security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices
You have the right to:

5.1. Access: Request access to your personal information.

5.2. Correction: Update or correct your personal information.

5.3. Deletion: Request the deletion of your personal information.

6. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes through our website or by other means.

7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@ss1.co.za

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