As all of our items are Custom Made Products – If a delivered product matches your order specifications (either from being designed on the website or via a designer proof), then the item is considered non-returnable.
If the delivered product is defective or misprinted, please follow the below procedure:
Send images of the product to enquiries@ss1.co.za.
Please include your invoice number and a description of the problem.
A customer service representative will get back to you within 24 business hours.
